How can we help?
Homelessness
What issue are you facing?
Where to get help
I am at-risk for or currently experiencing homelessness, what should I do?
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please dial 2-1-1 and contact a homeless service provider in your area.
- Dial 2-1-1. Press 7 for homeless services.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://www.211.org/about-us/your-local-211 and enter your zip code to find the number for your local office. - Contact a homeless service provider or Vermont Homeless Shelters, Emergency Housing, and Help for People who are Homeless.
- Search justshelter.org to find community organizations working to preserve affordable housing, prevent eviction and reduce family homelessness.
- Veterans:
Find the VA center near me and mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here. You may also call the Veterans Affairs Emergency Housing Hotline for assistance at (877) 424-3838
Call: (802) 295-9363
Veterans can get housing help from the following agencies:
Supportive Services for Veteran Families (SSVF) program at 1-844-820-3232 (toll-free);
National Call Center for Homeless Veterans at 1-877-424-3838 (toll-free);
Vermont Office of Veterans Affairs at 1-888-666-9844 (toll-free).
Vermont Veterans facing eviction or foreclosure should contact the Safely Home project for advice and help. - Seniors:
Vermont Department of Disabilities, Aging and Independent Living (DAIL)
DAIL General Inquiries Line: (802) 241-2401
Department for Children and Families (DCF) Emergency Housing line: 1-800-775-0506.
HomeShare Vermont - live independently through home sharing; serves the counties of Addison, Chittenden, Franklin, Grand Isle, Lamoille, Orange, Washington, and Windsor.
Central Vermont Council on Aging at (802) 477-1364.
Housing & Homeless Alliance of Vermont
Independent living centers - for seniors and people with disabilities - Persons Experiencing Violence:
Vermont Center for Crime Victim Services
Assistance Line: (802) 241-1250
If you are in danger, please call 911.
The National Domestic Violence Hotline: (800) 799-SAFE (7233) or TYY: 1-800-787-3224
Or text “START” to 88788.
I need help paying my rent, what should I do?
- Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call HUD’s interactive voice system at: (800) 569-4287
- Get Help Paying Rent and Bills
- Rent Relief Resources
- Dial 2-1-1. Press 5 for community resources.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://vermont211.org/ and scroll down to ‘Get Help’.
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Affordable Places to Live
What issue are you facing?
Where to get help
I am in search of affordable places to live, where can I get help?
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Speak to a HUD Approved Housing Counselor for advice on your specific housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
- Contact your Local Public Housing Authority to inquire about information about public housing programs (Housing Choice Vouchers HUD Facts, Public Housing).
Find a list of Public Housing Authority contacts by State or call (800) 955-2232 for help to find your local Public Housing Authority. You may also find a list of Public Housing Authorities on page two (2) of this Housing Organization Directory.- Information for Senior Citizens
HomeShare Vermont - live independently through home sharing; serves the counties of Addison, Chittenden, Franklin, Grand Isle, Lamoille, Orange, Washington, and Windsor.
Independent living centers - for seniors and people with disabilities - Information for Persons with Disabilities
- Information for Persons Experiencing Violence
- Information for Veterans
- Information for Senior Citizens
- Use the HUD Resource Locator to find affordable housing opportunities near you.
**Please note, the HUD Resource Locator does not show property vacancy. Please call the management company to inquire about vacancies, wait lists or the application process.- HUD does not have applications for these properties.
- HUD does not have information about the vacancies in these properties.
- HUD does not maintain waiting lists.
- View our Vermont Housing Resource & Rental Assistance Guide.
- Request to have a copy of the Vermont Housing Resource & Rental Assistance Guide by clicking on the “Need More Help?” button
What additional housing resources (external to HUD) are available to me?
- Low-Income Housing Tax Credit (LIHTC) Properties
A tax credit property is owned by a developer or landlord who participates in the Low-Income Housing Tax Credit (LIHTC) program run by the Vermont Housing Finance Agency (VHFA). These owners can claim tax credits for renting some or all units to low- or moderate- income tenants at restricted rent. LIHTC rents are not based on tenant’s income but instead set by the use restriction tied to the unit. Note: LIHTC owners accept Section 8 voucher tenants.
To be eligible for an affordable unit in a LIHTC property, you must make no more than the income limit for that unit. LIHTC rents are not based on your income, but instead is set by the use restrictions tied to the unit.
To get further information on LIHTC properties, contact the VHFA for more information, dial (802) 864-5743. - USDA Rural Development Multifamily Housing
U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.
To search for RD Multifamily Housing Rentals in Vermont, visit:
Rural Development Multi-Family Housing Rentals - Local Listings
Directory of Affordable Rental Housing by HousingData.org
Rural Edge - Veterans:
Find the VA center near me and mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here. You may also call the Veterans Affairs Emergency Housing Hotline for assistance at (877) 424-3838
Call: 802-295-9363
Veterans can get housing help from the following agencies:
Supportive Services for Veteran Families (SSVF) program at 1-844-820-3232 (toll-free);
National Call Center for Homeless Veterans at 1-877-424-3838 (toll-free);
Vermont Office of Veterans Affairs at 1-888-666-9844 (toll-free).
Vermont Veterans facing eviction or foreclosure should contact the Safely Home project for advice and help. - Seniors:
Vermont Department of Disabilities, Aging and Independent Living (DAIL)
DAIL General Inquiries Line: (802) 241-2401
Department for Children and Families (DCF) Emergency Housing line: 1-800-775-0506.
HomeShare Vermont - live independently through home sharing; serves the counties of Addison, Chittenden, Franklin, Grand Isle, Lamoille, Orange, Washington, and Windsor.
Central Vermont Council on Aging at (802) 477-1364.
Housing & Homeless Alliance of Vermont - Persons Experiencing Violence:
Vermont Center for Crime Victim Services
Assistance Line: (802) 241-1250
If you are in danger, please call 911.
The National Domestic Violence Hotline: (800) 799-SAFE (7233) or TYY: 1-800-787-3224
Or, text “START” to 88788. - Resource Article for Renting in Vermont by State of Vermont Agency of Commerce and Community Development
I need rental assistance (i.e. Section 8) from HUD, am I eligible and how do I apply?
HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.
- Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and persons with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
- Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status.
- To apply, contact your local Public Housing Authority. You may also find a list of Public Housing Authorities on page two (2) of this Housing Organization Directory.
Housing Choice Voucher (commonly known as Section 8)
- The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
- Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
- To apply, contact your local Public Housing Authority. You may also find a list of Public Housing Authorities on page two (2) of this Housing Organization Directory.
- During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
Homeownership
What issue are you facing?
Where to get help
I am facing foreclosure, what can I do?
- Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call HUD’s interactive voice system at: (800) 569-4287
- Explore Homeowner Assistance Fund (HAF)
- Contact a Local Legal Assistance Organization
Where can I get information about becoming a homeowner?
- Learn more about homebuying from HUD's website or the Consumer Financial Protection Bureau
- Speak with a HUD Approved Housing Counselor about becoming a homeowner.
A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287. - Interested in Buying a home in Vermont, check out Vermont Housing Finance Agency (VHFA). VHFA can help lower the cost of purchasing a home.
How do I learn about Federal Housing Administration (FHA) loans and programs?
- Find the answer online
- Email us
- Call toll-free (800) CALL-FHA (800-225-5342)
TTY: Dial 7-1-1 (Not available in all areas)
I am interested in buying a HUD home, where can I find information about HUD homes?
- Use the HUD Home Store to find HUD homes for sale
I need to know how to pay off my FHA loan, where do I find this information?
- Find Information on my FHA loan
- Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources)
- Contact a Secretary-Held Mortgage Servicing Contractor
I need home improvements, what are my options?
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs.
- USDA Rural Development local office - housing repair and rehabilitation loans
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342 - Habitat for Humanity - through volunteer labor, builds and rehabilitates houses for families in need
- Habitat for Humanity ReStores - discounted used and surplus building materials
- Champlain Housing Trust - home improvement loans for residents of Franklin, Grand Isle, and Chittenden counties.
- Vermont Housing & Conservation Board - lead paint hazard control loans and grants
- Rebuilding Together, Inc - assists low-income, elderly and disabled homeowners with home repairs
- Veterans Affairs Regional Loan Center - loans and grants to qualifying veterans to adapt an existing dwelling to meet specific needs
Home Improvement Programs by City/Town:
- Dial 2-1-1. Press 5 for community resources.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://vermont211.org/ and scroll down to ‘Get Help’.
I am worried about lead-based paint, where can I find information about it?
- Lead Based Paint Information
- Vermont Housing & Conservation Board - lead paint hazard control loans and grants
- Department of Health - lead poisoning prevention program
I have a reverse mortgage, who do I contact for help?
- Contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342
Report Housing Discrimination
What issue are you facing?
Where to get help
I need to report housing discrimination, where do I go?
* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.
* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.
- Please visit the Fair Housing and Equal Opportunity Page
- File a complaint with HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
- Online
- Call: (800) 347-3739
- Contact the Vermont Tenants Hotline:
Phone: (802) 864-0099
Email: vttenants@cvoeo.org - Vermont Human Rights Commission
Phone: (802) 828-1625
https://hrc.vermont.gov
I need to report discrimination based on Vermont’s Protected Classes, who do I contact?
* Vermont’s Fair Housing Act prohibits discrimination because of marital status, age, sexual orientation, gender identity, receipt of public assistance (including Section 8 and other housing vouchers, 3SquaresVT, etc.), status as a victim or survivor of domestic violence, sexual assault, or stalking, and denial of development permitting based on the income of prospective residents
* Vermont’s Fair Housing Act prohibits discrimination because of marital status, age, sexual orientation, gender identity, receipt of public assistance (including Section 8 and other housing vouchers, 3SquaresVT, etc.), status as a victim or survivor of domestic violence, sexual assault, or stalking, and denial of development permitting based on the income of prospective residents
- Vermont Human Rights Commission
Phone: (802) 828-1625
https://hrc.vermont.gov - Contact the Vermont Tenants Hotline:
Phone: (802) 864-0099
Email: vttenants@cvoeo.org
Rent Relief & Eviction Resources
What issue are you facing?
Where to get help
I am facing eviction, what can I do?
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Seek Legal Assistance or Find Information on Evictions in Vermont. Vermont Legal Aid helps eligible people (low-income, elderly, and people with disabilities) with legal issues in housing such as accessibility, discrimination, evictions, foreclosure, unsafe housing conditions, and subsidized housing issues. Call 1-800-889-2047 or visit Vermont Law Help for information and referral.
- Vermont court process for evictions
- Review HUD's Step-by-Step guide for people at risk of eviction
- Preventing Eviction in Vermont
- Speak with a HUD Approved Housing Counselor to help avoid eviction:
A HUD Approved Housing Counseling Agency can offer advice customized to help you prevent eviction. Search online for a HUD Approved Housing Counselor near you or call HUD's interactive voice system at: (800) 569-4287 - HUD's Office of Fair Housing and Equal Opportunity (FHEO) provides information to landlords and tenants about fair housing regulations related to eviction. To learn more, visit HUD.gov/FHEO/Eviction. The information is provided in English and Spanish.
- Vermont Legal Aid provides legal counseling on eviction prevention to renters in Vermont.
- Vermont Human Rights Commission also provides legal counseling on eviction laws to renters.
- CVOEO Vermont Tenants Rights & Resources can offer answers to general questions about evictions and your rights as a tenant.
- To obtain information about eviction laws by state, go to the Legal Services Corporation's Evictions Laws Database website.
- Tenants Rights and Responsibilities
I need rental payment assistance, where can I get help?
- Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call HUD’s interactive voice system at: (800) 569-4287
- Get Help Paying Rent and Bills
- Rent Relief Resources
- Dial 2-1-1. Press 5 for community resources.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://vermont211.org/ and scroll down to ‘Get Help’.
I need utility payment assistance, where can I get help?
- Contact your local government office, find your local community service providers in your area
- Contact the Energy Assistance Programs (LIHEAP) Hotline at (800) 246-4221
- Dial 2-1-1. Press 5 for community resources.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://vermont211.org/ and scroll down to ‘Get Help’. - Local Community Action Agencies.
- BROC-Community Action in Southwestern Vermont (serves Rutland & Bennington) or call at (802) 775-0878
- Champlain Valley Office of Economic Opportunity (serves Chittenden, Grand Isle, and Franklin), fill out the contact form, or call (802) 862-2771
- Capstone Community Action, Inc. (serves Washington, Lamoille, & Orange) or call (802) 479-1053 OR (800) 639-1053
- Northeast Kingdom Community Action, Inc. (serves Orleans, Essex, & Caledonia) or call (855) 663-5224
- Southeastern Vermont Community Action (SEVCA) (serves Windham & Windsor) or call (802) 722-4575
I lost my voucher, who should I contact?
- Contact your Local Public Housing Authority to inquire about information about public housing programs (Housing Choice Vouchers HUD Facts, Public Housing).
Find a list of Public Housing Authority contacts by State or call (800) 955-2232 for help to find your local Public Housing Authority - To find out if a situation is legal, contact Vermont Legal Aid or Vermont Tenants Hotline:
- Vermont Legal Aid: https://www.vtlegalaid.org/
- Vermont Tenants Hotline:
Phone: (802) 864-0099
Email: vttenants@cvoeo.org
Speak to a Housing Counselor
What issue are you facing?
Where to get help
I'd like to speak with a housing counselor, what can they assist me with?
- Becoming a homeowner
- Foreclosure assistance
- Reverse mortgages
- Home improvements/repairs to my home
- Renting
Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.
- Search online for a HUD Approved housing counselor near you or call HUD’s interactive voice system at: (800) 569-4287
Housing Quality & Improved Living Conditions
What issue are you facing?
Where to get help
I am in HUD funded housing, where can I find information about my property/unit inspection?
- Resident Information
- REAC Real Estate Assessment Center
What are housing quality standards?
I am worried about lead-based paint. Where can I find this information?
What are my options for home improvement?
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342 - USDA Rural Development local office - housing repair and rehabilitation loans
My apartment unit needs repairs, who do I contact?
- If you are a voucher holder or reside in a Public Housing Authority, contact your Local Public Housing Authority to inquire about information about public housing programs (Housing Choice Vouchers HUD Facts, Public Housing).
Find a list of Public Housing Authority contacts by State or call (800) 955-2232 for help to find your local Public Housing Authority. - If you live in a HUD subsidized unit, contact your property management.
Disaster Resources
What issue are you facing?
Where to get help
I have experienced a disaster and need to register with FEMA. What do I do?
Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.
- Register with FEMA online
- Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
- Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.
I have experienced a disaster and need to reach out to my Local Red Cross for help. Where do I go?
- Reach out to your local Red Cross
I experienced a disaster and need help.
- HUD Disaster Resources
- HUD Disaster Line: Call 1-800-304-9320 or email recovery@hud.gov
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call HUD’s interactive voice system at: (800) 569-4287
My Local Office Information
For assistance at all times, we encourage you to utilize the self-help resources above.
If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.
Burlington Field Office
95 St Paul St., Suite 440
Burlington, VT 05401
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Phone: (802) 951-6290
TTY: Dial 7-1-1 (Not available in all areas)
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Fax: (202) 485-9235
Sean Thomas, State Director
Interested in learning more about what HUD is doing in your community?
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⚠ In Distress? Reach Out for Help Now
At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.
If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.
988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:
- Call: 988
- Text: 988
- Chat: 988lifeline.org
Trained counselors are here to listen and help, 24/7.
Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:
- Call: 1-800-799-SAFE (7233)
- Text: "Start" to 88788
- Visit: The National Domestic Violence Hotline
Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:
- Call: 1-800-662-HELP (4357)
- TTY: 1-800-487-4889
- Text: Your ZIP code to 435748
- Visit: SAMHSA's National Helpline
Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?
- Find a Housing Counselor: HUD's Housing Counseling Resources
- Call: 800-569-4287 (or 202-708-1455 for TTY) for multilingual assistance or disaster relief assistance.
- Visit: www.findhelp.org
